Publications & Thought Leadership

July 2020

COVID-19 Social Response Checklist for Business

Posted in Leadership Strategies

Businesses around the world are doing all they can to address the COVID-19 pandemic. In addition to protecting their staff and customers, they are also redeploying their assets and supply chains to contribute to relief efforts. The COVID-19 Social Response Checklist for Business was developed to help businesses pivot to provide essential support to employees, customers, suppliers and communities in their struggle to deal with the ravages of the pandemic. It was based on a global scan of how businesses, especially social purpose businesses, are responding.

The COVID-19 Social Response Checklist for Business covers the following areas:

  • Employees
  • Products and Services
  • Production and Supply Chains
  • Customer Engagement
  • Logistics and Transportation
  • Media and Technology
  • Surplus Capacity
  • Financial Support
  • Addressing Negative Human Responses
  • Collaboration and Advocacy

The COVID-19 Social Response Checklist for Business shows that companies are helping the following groups in their COVID Social Response:

  • Vulnerable people
  • Frontline health care workers
  • Small businesses
  • Employees
  • Researchers
  • Schools, teachers, students
  • Suppliers
  • Customers
  • Governments
  • NGOs and community groups

The COVID-19 Social Response Checklist for Business offers the following instructions for use: “Gather a group of employees together to review the checklist and brainstorm solutions that make sense for your business. As you consider this list, identify the assets and capacities of your company that can be repurposed to address a coronavirus issue in your community or broader society”.

The COVID19 Social Response Checklist for Business is a great resource for businesses seeking to play their part.

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